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#iconohash presents #custserv

Scroll down for the #custserv conversation report for June 29th, 2020 EST.

iconohash

the world's conversation archive

#custserv for June 29th, 2020 EST

01
18th

coming together

When it comes to participants, we ranked 18th among 256 conversations.

18th

participating

In terms of the number of posts, we ranked 18th out of 256 conversations that took place.

20th

amplification

This conversation ranked 20th out of 256 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
30%

Amplified

There were 31 reshares, 30% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 2 times.

75%

Content

75% of participants in this conversation shared a total of 12 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for June 29th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@drnatalie

@drnatalie

Natalie Petouhoff
Wildly passionate about Customer Service, Equality, Diversity and Inclusion; Voted 1 of 250 Top Most Influential Women, Genesys; Opinions are my own

@KateNasser

@KateNasser

Kate Nasser
The People Skills Coach™. Author of Leading Morale. Speaker, Trainer: Leadership, Teamwork, Customer Service, Morale. http://katenasser.com/articles

@NetVentures

@NetVentures

Net Ventures Marketing
New Business Ventures, Investors | Building Audience, Brands & Communities | Strategic Alliances | SuccessCENTERcom #ThriveTOGETHER on #SuccessTRAIN Community

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 21 total

marketing
management
consultant
trainer
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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