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#iconohash presents #custserv

Scroll down for the #custserv conversation report for June 27th, 2020 EST.

iconohash

the world's conversation archive

#custserv for June 27th, 2020 EST

01
15th

coming together

When it comes to participants, we ranked 15th among 200 conversations.

16th

participating

In terms of the number of posts, we ranked 16th out of 200 conversations that took place.

69th

amplification

This conversation ranked 69th out of 200 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
7%

Amplified

There were 3 reshares, 7% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

91%

Content

91% of participants in this conversation shared a total of 3 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for June 27th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@sitebuilderr

@sitebuilderr

sitebuilderr
Online business resources

@colinsataylor

@colinsataylor

Colin Taylor TRG
#ContactCenter #CustServ and #CX Consultant & @Taylor_Reach Top Ranked for #custserv Top 50 #CustServ blog/website Top 15 #customerservice thought leader

@OracleServCloud

@OracleServCloud

Oracle CX Service
Service #cloud solutions powering exceptional #CX across the #web, #cctr, #knowledge, #oracleOPA, and in-person #fieldservice. #custserv #OSvC

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 12 total

consultant
accountant
executive
chairman
insurance

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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