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#iconohash presents #custserv

Scroll down for the #custserv conversation report for June 16th, 2020 EST.

iconohash

the world's conversation archive

#custserv for June 16th, 2020 EST

01
8th

coming together

When it comes to participants, we ranked 8th among 321 conversations.

8th

participating

In terms of the number of posts, we ranked 8th out of 321 conversations that took place.

17th

amplification

This conversation ranked 17th out of 321 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
20%

Amplified

There were 62 reshares, 20% of posts, during the course of the conversation.

41%

Engaged

41% of participants in this conversation engaged each other 130 times.

22%

Content

22% of participants in this conversation shared a total of 7 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for June 16th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@GregOrtbach

@GregOrtbach

Greg Ortbach
CX Engagement Catalyst in #LdnOnt & Co-host of #CustServ chat Tues @ 9:00 PM EST w/ @MarshaCollier. I’m passionate about CX, tech, marketing, & business.

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

@MelissaOnline

@MelissaOnline

Melissa Stewart
She Owns It Founder. Purveyor of Possibility, Entrepreneur Advocate + Coffee Addict. Behind every successful woman is her story. What's your story?

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 23 total

marketing
consultant
management
writer
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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