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#iconohash presents #custserv

Scroll down for the #custserv conversation report for June 3rd, 2020 EST.

iconohash

the world's conversation archive

#custserv for June 3rd, 2020 EST

01
42nd

coming together

When it comes to participants, we ranked 42nd among 352 conversations.

41st

participating

In terms of the number of posts, we ranked 41st out of 352 conversations that took place.

63rd

amplification

This conversation ranked 63rd out of 352 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
16%

Amplified

There were 14 reshares, 16% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 2 times.

85%

Content

85% of participants in this conversation shared a total of 9 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for June 3rd, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@Digi_Desk

@Digi_Desk

Luke Porter
Expert in Multi-Channel Contact Management and Customer Service. Co-Founder of DigiDesk Platform. Looking to Share Best Practice on #digital #custserv #CX #CSAT

@CoffeeNothing

@CoffeeNothing

Coffee Nothing But Coffee
Coffee recipes-pictures-memes visit our Amazon Storefront http://amazon.com/shop/jerseysra… all commissions go to The JRX Foundation

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 18 total

management
consultant
trainer
founder
writing

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
What is Voice of the Customer? - GrowthHackers
Business success depends on the strength of your customer relationships, and those in turn depend on understanding what customers actually want better than your competition. Enter the voice of the customer

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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