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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 29th, 2020 EST.

iconohash

the world's conversation archive

#custserv for May 29th, 2020 EST

01
23rd

coming together

When it comes to participants, we ranked 23rd among 307 conversations.

23rd

participating

In terms of the number of posts, we ranked 23rd out of 307 conversations that took place.

41st

amplification

This conversation ranked 41st out of 307 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
25%

Amplified

There were 12 reshares, 25% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

85%

Content

85% of participants in this conversation shared a total of 8 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 29th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@smchi

@smchi

Social Media Club HI
Hawaii Chapter of Social Media Club; meetings are open to all. Tweets by @LaraEBHolt ^LH

@Digi_Desk

@Digi_Desk

Luke Porter
Expert in Multi-Channel Contact Management and Customer Service. Co-Founder of DigiDesk Platform. Looking to Share Best Practice on #digital #custserv #CX #CSAT

@DigiDesk_CSAT

@DigiDesk_CSAT

DigiDesk_CSAT
DigiDesk CSAT is a Leading, Multi-Channel Customer Satisfaction (CSAT) Solution that Delivers Real-Time Voice of the Customer (VoC) Insight #CSAT #VoC #custserv

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 11 total

consultant
management
trainer
director
firefighter

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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