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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 24th, 2020 EST.

iconohash

the world's conversation archive

#custserv for May 24th, 2020 EST

01
28th

coming together

When it comes to participants, we ranked 28th among 275 conversations.

28th

participating

In terms of the number of posts, we ranked 28th out of 275 conversations that took place.

58th

amplification

This conversation ranked 58th out of 275 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
12%

Amplified

There were 7 reshares, 12% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

91%

Content

91% of participants in this conversation shared a total of 6 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 24th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@cxinsider

@cxinsider

Alex Richards
Partnerships @StellaConnect, The Customer Feedback, Quality Managment & Coaching Platform | Boxer

@drnatalie

@drnatalie

Natalie Petouhoff
Wildly passionate about Customer Service, Equality, Diversity and Inclusion; Voted 1 of 250 Top Most Influential Women, Genesys; Opinions are my own

@Michael_Lytle

@Michael_Lytle

Michael Lytle
Director, Customer Success | @ExtremeNetworks | #NFL #WiFi Father, Husband, Bass Fisherman, #custserv advocate

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 13 total

dance
consultant
management
ceo
coach

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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