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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 22nd, 2020 EST.

iconohash

the world's conversation archive

#custserv for May 22nd, 2020 EST

01
17th

coming together

When it comes to participants, we ranked 17th among 305 conversations.

18th

participating

In terms of the number of posts, we ranked 18th out of 305 conversations that took place.

30th

amplification

This conversation ranked 30th out of 305 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
20%

Amplified

There were 19 reshares, 20% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 1 times.

85%

Content

85% of participants in this conversation shared a total of 10 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 22nd, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ChipRBell

@ChipRBell

Chip R. Bell
Customer Loyalty | Keynote Speaker | Consultant/Trainer | Advocate of Innovative Service | Author of #CustomerImagination | Contributor @Forbes

@KateNasser

@KateNasser

Kate Nasser
The People Skills Coach™. Author of Leading Morale. Speaker, Trainer: Leadership, Teamwork, Customer Service, Morale. http://katenasser.com/articles

@JohnGoldenFRR

@JohnGoldenFRR

John Golden
Chief Strategy Officer @ Pipelinersales, #VisualCRM, author: Social Upheaval: How to Win @ Social Selling & Winning the Battle for Sales. Host of #SalesChats

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 16 total

marketing
management
trainer
consultant
manager

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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