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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 15th, 2020 EST.

iconohash

the world's conversation archive

#custserv for May 15th, 2020 EST

01
19th

coming together

When it comes to participants, we ranked 19th among 320 conversations.

19th

participating

In terms of the number of posts, we ranked 19th out of 320 conversations that took place.

26th

amplification

This conversation ranked 26th out of 320 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
25%

Amplified

There were 22 reshares, 25% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

83%

Content

83% of participants in this conversation shared a total of 10 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 15th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@Digi_Desk

@Digi_Desk

Luke Porter
Expert in Multi-Channel Contact Management and Customer Service. Co-Founder of DigiDesk Platform. Looking to Share Best Practice on #digital #custserv #CX #CSAT

@E_marlvin

@E_marlvin

King marv
I'm your new friend,i'm not selling but giving back be free to request what's in for you. #Brandstrategist #Investor #Writer #Trader #Trainedphysiologist

@KateNasser

@KateNasser

Kate Nasser
The People Skills Coach™. Author of Leading Morale. Speaker, Trainer: Leadership, Teamwork, Customer Service, Morale. http://katenasser.com/articles

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 23 total

management
writer
ceo
marketing
consultant

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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