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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 14th, 2020 EST.

iconohash

the world's conversation archive

#custserv for May 14th, 2020 EST

01
27th

coming together

When it comes to participants, we ranked 27th among 374 conversations.

27th

participating

In terms of the number of posts, we ranked 27th out of 374 conversations that took place.

86th

amplification

This conversation ranked 86th out of 374 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
11%

Amplified

There were 10 reshares, 11% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 2 times.

89%

Content

89% of participants in this conversation shared a total of 7 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 14th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@descahill

@descahill

Des Cahill
Silicon Valley SaaS CMO, digital and data marketing, kids, hoops, bike, guitar, gdead

@AndrewinContact

@AndrewinContact

Andrew Neff
AI Marketing in contact with #AI, #CX & #Automation. I want #tech results & insights on why. I write & live the 3 + #CustServ #Bot #Voice #BigData #ML #IoT #smm

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 16 total

management
marketing
consultant
manager
trainer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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