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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 11th, 2020 EST.

iconohash

the world's conversation archive

#custserv for May 11th, 2020 EST

01
35th

coming together

When it comes to participants, we ranked 35th among 344 conversations.

35th

participating

In terms of the number of posts, we ranked 35th out of 344 conversations that took place.

31st

amplification

This conversation ranked 31st out of 344 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
31%

Amplified

There were 33 reshares, 31% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 1 times.

70%

Content

70% of participants in this conversation shared a total of 8 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 11th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@zjellson

@zjellson

Zachary Jellson
Building a world for tomorrow. #Hospitality, #CustomerExperience, #Leadership, & #Yoga (he/him)

@Digi_Desk

@Digi_Desk

DigiDesk
DigiDesk is a market-leading hosted contact centre platform, managing customer interactions across voice, email, chat and social media channels #CX #custserv

@NetVentures

@NetVentures

Net Ventures Marketing
New Business Ventures, Investors | Building Audience, Brands & Communities | Strategic Alliances | SuccessCENTERcom #ThriveTOGETHER on #SuccessTRAIN Community

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 17 total

marketing
writer
management
founder
writing

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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