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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 5th, 2020 EST.

iconohash

the world's conversation archive

#custserv for May 5th, 2020 EST

01
9th

coming together

When it comes to participants, we ranked 9th among 382 conversations.

9th

participating

In terms of the number of posts, we ranked 9th out of 382 conversations that took place.

12th

amplification

This conversation ranked 12th out of 382 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
23%

Amplified

There were 87 reshares, 23% of posts, during the course of the conversation.

37%

Engaged

37% of participants in this conversation engaged each other 138 times.

21%

Content

21% of participants in this conversation shared a total of 6 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 5th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@GregOrtbach

@GregOrtbach

Greg Ortbach
CX Engagement Catalyst in #LdnOnt & Co-host of #CustServ chat Tues @ 9:00 PM EST w/ @MarshaCollier. I’m passionate about CX, tech, marketing, & business.

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

@MySuccessTRAIN

@MySuccessTRAIN

#SuccessTRAIN
#ThriveTOGETHER on #SuccessTRAIN Leadership Community - #Leaders Sharing and Caring enough to help each other Thrive! #Business #Community #Leadership

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 26 total

marketing
management
entrepreneur
editor
coach

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
You WILL be disrupted
To be disrupted, they don’t have to do everything better than you. They just have to do one of two things better than you.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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