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#iconohash presents #custserv

Scroll down for the #custserv conversation report for April 21st, 2020 EST.

iconohash

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#custserv for April 21st, 2020 EST

01
9th

coming together

When it comes to participants, we ranked 9th among 387 conversations.

9th

participating

In terms of the number of posts, we ranked 9th out of 387 conversations that took place.

12th

amplification

This conversation ranked 12th out of 387 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
26%

Amplified

There were 97 reshares, 26% of posts, during the course of the conversation.

39%

Engaged

39% of participants in this conversation engaged each other 148 times.

19%

Content

19% of participants in this conversation shared a total of 7 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 21st, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@GregOrtbach

@GregOrtbach

Greg Ortbach
CX Engagement Catalyst in #LdnOnt & Co-host of #CustServ chat Tues @ 9:00 PM EST w/ @MarshaCollier. I’m passionate about CX, tech, marketing, & business.

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

@MySocialSuccess

@MySocialSuccess

My Social Success
Net's best Social Media tweets -Top #SocialMedia, #Trends, News, People, #Apps, #Tech #SocialSelling #SMM #SM Marketing System #SuccessTRAIN Leaders Community

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 31 total

marketing
coach
consultant
writer
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
The Importance Of Government Customer Service In Stressful Times
Although it's popular to complain about government customer service employees, it's important consider the essential work that customer service workers employed by federal, state, and local governments, school systems, and related entities do to safeguard, sustain, and improve our wellbeing.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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