Share on Instagram  
Background Image

#iconohash presents #custserv

Scroll down for the #custserv conversation report for April 16th, 2020 EST.

iconohash

the world's conversation archive

#custserv for April 16th, 2020 EST

01
41st

coming together

When it comes to participants, we ranked 41st among 379 conversations.

41st

participating

In terms of the number of posts, we ranked 41st out of 379 conversations that took place.

97th

amplification

This conversation ranked 97th out of 379 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
10%

Amplified

There were 8 reshares, 10% of posts, during the course of the conversation.

3%

Engaged

3% of participants in this conversation engaged each other 2 times.

90%

Content

90% of participants in this conversation shared a total of 3 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 16th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@Tdswali

@Tdswali

Tdswali Tells All
Believer and creative educator taking up a small space in the south burbs of #Chi #DIMECD #CUSTSERV #IDEAS

@Digi_Desk

@Digi_Desk

Luke Porter
Expert in Multi-Channel Contact Management and Customer Service. Co-Founder of DigiDesk Platform. Looking to Share Best Practice on #digital #custserv #CX #CSAT

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 18 total

management
consultant
marketing
writer
artist

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Order Report

Order a report now or request a custom report by emailing your request to research@iconohash.com. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles.