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#iconohash presents #custserv

Scroll down for the #custserv conversation report for April 15th, 2020 EST.

iconohash

the world's conversation archive

#custserv for April 15th, 2020 EST

01
47th

coming together

When it comes to participants, we ranked 47th among 374 conversations.

47th

participating

In terms of the number of posts, we ranked 47th out of 374 conversations that took place.

57th

amplification

This conversation ranked 57th out of 374 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
22%

Amplified

There were 18 reshares, 22% of posts, during the course of the conversation.

10%

Engaged

10% of participants in this conversation engaged each other 8 times.

86%

Content

86% of participants in this conversation shared a total of 11 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 15th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@msretail

@msretail

Microsoft Retail
The official Twitter page for Microsoft’s worldwide industry group in the retail & consumer goods sectors. #retail #RetailTech #MSRetail

@ProjectArmy

@ProjectArmy

ProjectArmy
Managed #WordPress hosting & services for non-technical users like bloggers, business owners, book authors, and journalists. Get free WordPress help @wpmedic

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 13 total

manager
ceo
coach
marketing
writer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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