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#iconohash presents #custserv

Scroll down for the #custserv conversation report for April 8th, 2020 EST.

iconohash

the world's conversation archive

#custserv for April 8th, 2020 EST

01
59th

coming together

When it comes to participants, we ranked 59th among 398 conversations.

59th

participating

In terms of the number of posts, we ranked 59th out of 398 conversations that took place.

70th

amplification

This conversation ranked 70th out of 398 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
18%

Amplified

There were 14 reshares, 18% of posts, during the course of the conversation.

9%

Engaged

9% of participants in this conversation engaged each other 7 times.

88%

Content

88% of participants in this conversation shared a total of 10 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 8th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@CRM

@CRM

CRM
CRM magazine, covering the CRM industry, 140 characters at a time.

@directly

@directly

Directly
Resilient customer support. We offer AI-powered solutions to help resolve customer issues with the right mix of automation and human support.

@ProjectArmy

@ProjectArmy

ProjectArmy
Managed #WordPress hosting & services for non-technical users like bloggers, business owners, book authors, and journalists. Get free WordPress help @wpmedic

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 15 total

marketing
management
writer
consultant
ceo

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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