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#iconohash presents #custserv

Scroll down for the #custserv conversation report for April 7th, 2020 EST.

iconohash

the world's conversation archive

#custserv for April 7th, 2020 EST

01
12th

coming together

When it comes to participants, we ranked 12th among 390 conversations.

12th

participating

In terms of the number of posts, we ranked 12th out of 390 conversations that took place.

19th

amplification

This conversation ranked 19th out of 390 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
27%

Amplified

There were 82 reshares, 27% of posts, during the course of the conversation.

32%

Engaged

32% of participants in this conversation engaged each other 97 times.

21%

Content

21% of participants in this conversation shared a total of 10 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 7th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@GregOrtbach

@GregOrtbach

Greg Ortbach
CX Engagement Catalyst in #LdnOnt & Co-host of #CustServ chat Tues @ 9:00 PM EST w/ @MarshaCollier. I’m passionate about CX, tech, marketing, & business.

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

@MySuccessTRAIN

@MySuccessTRAIN

#SuccessTRAIN
#ThriveTOGETHER on #SuccessTRAIN

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 18 total

marketing
writer
management
strategist
consultant

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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