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#iconohash presents #custserv

Scroll down for the #custserv conversation report for April 2nd, 2020 EST.

iconohash

the world's conversation archive

#custserv for April 2nd, 2020 EST

01
51st

coming together

When it comes to participants, we ranked 51st among 380 conversations.

51st

participating

In terms of the number of posts, we ranked 51st out of 380 conversations that took place.

121st

amplification

This conversation ranked 121st out of 380 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
11%

Amplified

There were 6 reshares, 11% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 1 times.

84%

Content

84% of participants in this conversation shared a total of 5 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 2nd, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@rbacal

@rbacal

Robert Bacal
Author, Trainer, customer service, management, performance appraisal,leadership,difficult customers

@wilmabouwen

@wilmabouwen

Wilma Bouwen
CustomerFirst | Klantcontact | Contactcenters | Marketingfacts | Social Media | ook @PuurWilma | bootcamp | salsa | kizomba |moeder van 3 kids | single |

@sitebuilderr

@sitebuilderr

sitebuilderr
Online business resources

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 10 total

marketing
management
consultant
director
trainer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
The Customer Forum verplaatst naar 27/10 – CustomerFirst
The Customer Forum, het exclusieve ‘invitation only’-event dat bestemd is voor bedrijven in Nederland die customer service hoog op de agenda hebben staan, wordt verplaatst naar dinsdag 27 oktober. De locatie – de SS Rotterdam – blijft ongewijzigd.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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