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#iconohash presents #custserv

Scroll down for the #custserv conversation report for January 4th, 2020 EST.

iconohash

the world's conversation archive

#custserv for January 4th, 2020 EST

01
11th

coming together

When it comes to participants, we ranked 11th among 321 conversations.

11th

participating

In terms of the number of posts, we ranked 11th out of 321 conversations that took place.

14th

amplification

This conversation ranked 14th out of 321 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
23%

Amplified

There were 30 reshares, 23% of posts, during the course of the conversation.

32%

Engaged

32% of participants in this conversation engaged each other 43 times.

64%

Content

64% of participants in this conversation shared a total of 13 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for January 4th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ipfconline1

@ipfconline1

ipfconline
Digital Transformation Consulting #AI #MachineLearning #DeepLearning #DataScience #AIEthics #CloudComputing #Fintech #DigitalMarketing

@Taylor_Reach

@Taylor_Reach

Taylor Reach Group
Top 50 #CustomerService blogs and websites for businesses. Assess, plan & implement:services to optimize your #cctr #ContactCenter and/or #CustomerExperience

@JohnCockerill

@JohnCockerill

John Cockerill
Call centers & customer service expert; widely read; still learning lots; involved in the community - on line and locally Finalist #customerservice100

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 22 total

marketing
consultant
design
director
blogger

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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