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#iconohash presents #custserv

Scroll down for the #custserv conversation report for January 2nd, 2020 EST.

iconohash

the world's conversation archive

#custserv for January 2nd, 2020 EST

01
16th

coming together

When it comes to participants, we ranked 16th among 345 conversations.

16th

participating

In terms of the number of posts, we ranked 16th out of 345 conversations that took place.

34th

amplification

This conversation ranked 34th out of 345 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
10%

Amplified

There were 17 reshares, 10% of posts, during the course of the conversation.

36%

Engaged

36% of participants in this conversation engaged each other 59 times.

56%

Content

56% of participants in this conversation shared a total of 12 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for January 2nd, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@Taylor_Reach

@Taylor_Reach

Taylor Reach Group
Top 50 #CustomerService blogs and websites for businesses. Assess, plan & implement:services to optimize your #cctr #ContactCenter and/or #CustomerExperience

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

@joshuadowidat

@joshuadowidat

Joshua Dowidat
Writing is not just a hobby, but a chance to unravel your mind & escape into a world untouched by reality. #darkfiction #darkfantasy #desertshadows #yafiction

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 20 total

marketing
consultant
management
trainer
coach

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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