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#iconohash presents #CustServ

Scroll down for the #CustServ conversation report for December 1st, 2019 EST.

iconohash

the world's conversation archive

#CustServ for December 1st, 2019 EST

01
35th

coming together

When it comes to participants, we ranked 35th among 321 conversations.

33rd

participating

In terms of the number of posts, we ranked 33rd out of 321 conversations that took place.

54th

amplification

This conversation ranked 54th out of 321 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
26%

Amplified

There were 16 reshares, 26% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 1 times.

87%

Content

87% of participants in this conversation shared a total of 9 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for December 1st, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@CXpert

@CXpert

Ben Motteram
I have 2 passions: (1) helping companies become more human in their relations with employees and customers. (2) #Golf. #custexp #empexp #custserv

@drnatalie

@drnatalie

Natalie Petouhoff
Wildly passionate about Customer Service, Equality, Diversity and Inclusion; Voted 1 of 250 Top Most Influential Women, Genesys; Opinions are my own

@billquiseng

@billquiseng

Bill Quiseng
Your #1 Twitter resource to improve your #CustomerService. For more #CX insight join me at https://t.co/7xtOimM2j7 or my blog: https://t.co/Za5H46EpJP

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 21 total

marketing
strategist
ceo
founder
consultant

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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