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#iconohash presents #CustServ

Scroll down for the #CustServ conversation report for November 23rd, 2019 EST.

iconohash

the world's conversation archive

#CustServ for November 23rd, 2019 EST

01
21st

coming together

When it comes to participants, we ranked 21st among 345 conversations.

21st

participating

In terms of the number of posts, we ranked 21st out of 345 conversations that took place.

43rd

amplification

This conversation ranked 43rd out of 345 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
16%

Amplified

There were 11 reshares, 16% of posts, during the course of the conversation.

4%

Engaged

4% of participants in this conversation engaged each other 3 times.

81%

Content

81% of participants in this conversation shared a total of 7 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for November 23rd, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@RussLoL

@RussLoL

Russel Lolacher - Do More with L.E.S.
Professional speaker on L.E.S. - Leading teams, Engaging employees and Serving customers to build healthier organizations. Subscribe to my podcast: CX Storytime

@ladyjaney75

@ladyjaney75

ladyjaney
Money & Consumer Blogger, Author and Presenter showcasing the very best of companies and challenging the very worst! #watchoutforthenails

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 20 total

blogger
consultant
florist
executive
trainer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
To Grow, Enable Customers to Achieve Their Goals - Customer Bliss
Beloved companies grow by proving with their actions that they have their customers' best interests in mind. They understand that to achieve company goals, you need to--first--enable your clients to achieve their own goals. In this video, I share three case studies that demonstrate the power of starting with customers' lives.

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

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