Share on Instagram  
Background Image

#iconohash presents #custserv

Scroll down for the #custserv conversation report for November 22nd, 2019 EST.

iconohash

the world's conversation archive

#custserv for November 22nd, 2019 EST

01
24th

coming together

When it comes to participants, we ranked 24th among 391 conversations.

24th

participating

In terms of the number of posts, we ranked 24th out of 391 conversations that took place.

21st

amplification

This conversation ranked 21st out of 391 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
31%

Amplified

There were 34 reshares, 31% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 2 times.

68%

Content

68% of participants in this conversation shared a total of 12 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for November 22nd, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ddu17

@ddu17

Damien Duponchelle
Customer Experience Specialist, making the bridge between humans and technology. Still happy sharing about #custserv #customercare #cx #experienceclient

@Talkdesk

@Talkdesk

Talkdesk
Talkdesk, the enterprise cloud contact center, helps IBM, Trivago and 1,800+ other enterprises improve customer satisfaction and agent productivity.

@OctopusNZ

@OctopusNZ

Octopus VA
Your virtual assistant - on time guarantee, fast, efficient and friendly. Contact us for all your outsourcing needs.

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 26 total

marketing
consultant
founder
director
training

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Order Report

Order a report now or request a custom report by emailing your request to research@iconohash.com. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles.