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#iconohash presents #custserv

Scroll down for the #custserv conversation report for January 12th, 2020 EST.

iconohash

the world's conversation archive

#custserv for January 12th, 2020EST

01
32nd

coming together

When it comes to participants, we ranked 32nd among 334 conversations.

32nd

participating

In terms of the number of posts, we ranked 32nd out of 334 conversations that took place.

76th

amplification

This conversation ranked 76th out of 334 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
11%

Amplified

There were 10 reshares, 11% of posts, during the course of the conversation.

53%

Engaged

53% of participants in this conversation engaged each other 46 times.

40%

Content

40% of participants in this conversation shared a total of 6 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for January 12th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@MyCustomer

@MyCustomer

MyCustomer.com
News, advice, events & resources for customer experience, marketing and service professionals around the globe.

@rasttioshi40

@rasttioshi40

Julia Stewart
amentally different in meaning, and in the ultimate control of its human results. The appellate courts’ role as watchdogs patrolling the boundaries of

@colinsataylor

@colinsataylor

Colin Taylor TRG
#ContactCenter #CustServ and #CX Consultant & @Taylor_Reach Top Ranked for #custserv Top 50 #CustServ blog/website Top 15 #customerservice thought leader

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 14 total

consultant
management
writing
engineering
entrepreneur

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.