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#iconohash presents #custserv

Scroll down for the #custserv conversation report for January 6th, 2020 EST.

iconohash

the world's conversation archive

#custserv for January 6th, 2020EST

01
26th

coming together

When it comes to participants, we ranked 26th among 388 conversations.

25th

participating

In terms of the number of posts, we ranked 25th out of 388 conversations that took place.

23rd

amplification

This conversation ranked 23rd out of 388 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
25%

Amplified

There were 42 reshares, 25% of posts, during the course of the conversation.

26%

Engaged

26% of participants in this conversation engaged each other 43 times.

58%

Content

58% of participants in this conversation shared a total of 13 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for January 6th, 2020.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ipfconline1

@ipfconline1

ipfconline
Digital Transformation Consulting #AI #MachineLearning #DeepLearning #DataScience #AIEthics #CloudComputing #Fintech #DigitalMarketing

@VerintSusanne

@VerintSusanne

Susanne Pitts
Hard-wired optimist. Verint Marketing, music lover, fan of Florida's Gulf Coast, football enthusiast, Northwestern Wildcat. All views are my own.

@colinsataylor

@colinsataylor

Colin Taylor TRG
#ContactCenter #CustServ and #CX Consultant & @Taylor_Reach Top Ranked for #custserv Top 50 #CustServ blog/website Top 15 #customerservice thought leader

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 24 total

marketing
consultant
management
trainer
writing

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.