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#iconohash presents #custserv

Scroll down for the #custserv conversation report for December 29th, 2019 EST.

iconohash

the world's conversation archive

#custserv for December 29th, 2019EST

01
20th

coming together

When it comes to participants, we ranked 20th among 277 conversations.

20th

participating

In terms of the number of posts, we ranked 20th out of 277 conversations that took place.

46th

amplification

This conversation ranked 46th out of 277 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
12%

Amplified

There were 13 reshares, 12% of posts, during the course of the conversation.

45%

Engaged

45% of participants in this conversation engaged each other 48 times.

49%

Content

49% of participants in this conversation shared a total of 7 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for December 29th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ProjectArmy

@ProjectArmy

ProjectArmy
Managed #WordPress hosting & services for non-technical users like bloggers, business owners, book authors, and journalists. Get free WordPress help @wpmedic

@billquiseng

@billquiseng

Bill Quiseng
Your #1 Twitter resource to improve your #CustomerService. For more #CX insight join me at https://t.co/7xtOimM2j7 or my blog: https://t.co/Za5H46EpJP

@kayejchapman

@kayejchapman

Kaye Chapman
Learning Manager, writer & trainer @Comm100. Creating better experiences for employees & customers. Tech, culture, #CX through #EX, future of work, tea & cats.

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 18 total

marketing
consultant
writing
trainer
ceo

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.