Share on Instagram  
Background Image

#iconohash presents #custserv

Scroll down for the #custserv conversation report for December 27th, 2019 EST.

iconohash

the world's conversation archive

#custserv for December 27th, 2019EST

01
13th

coming together

When it comes to participants, we ranked 13th among 274 conversations.

13th

participating

In terms of the number of posts, we ranked 13th out of 274 conversations that took place.

58th

amplification

This conversation ranked 58th out of 274 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
7%

Amplified

There were 6 reshares, 7% of posts, during the course of the conversation.

46%

Engaged

46% of participants in this conversation engaged each other 42 times.

47%

Content

47% of participants in this conversation shared a total of 4 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for December 27th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ernanroman

@ernanroman

Ernan Roman
Ernan Roman President, ERDM Corp. Author, Voice of the Customer Marketing ernan@erdm.com, http://www.erdm.com, @ernanroman

@sitebuilderr

@sitebuilderr

sitebuilderr
Online business resources

@_SuccessCenter_

@_SuccessCenter_

SuccessCENTER.com
Your SuccessCENTER - #B2B Business & Community Development Center - A Business, Content Marketing, Social Media Marketing Web Platform. We #ThriveTOGETHER

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 13 total

marketing
ceo
consultant
dance
blogger

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
4 Ways To Build A Better Loyalty Program — ERDM Corp.
Millennials and Gen Zs view traditional loyalty programs as “manipulative,” “hierarchical,” and “built around exclusions.” Those are highlights from  VoC research  conducted by ERDM for Detroit-based watchmaker Shinola, which was looking to revamp its loyalty program. T

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.