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#iconohash presents #custserv

Scroll down for the #custserv conversation report for December 26th, 2019 EST.

iconohash

the world's conversation archive

#custserv for December 26th, 2019EST

01
13th

coming together

When it comes to participants, we ranked 13th among 268 conversations.

13th

participating

In terms of the number of posts, we ranked 13th out of 268 conversations that took place.

25th

amplification

This conversation ranked 25th out of 268 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
16%

Amplified

There were 21 reshares, 16% of posts, during the course of the conversation.

24%

Engaged

24% of participants in this conversation engaged each other 32 times.

66%

Content

66% of participants in this conversation shared a total of 9 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for December 26th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@rbacal

@rbacal

Robert Bacal
Author, Trainer, customer service, management, performance appraisal,leadership,difficult customers

@MadalynSklar

@MadalynSklar

Madalyn Sklar - Digital Marketing since 1996

@MySuccessTRAIN

@MySuccessTRAIN

#SuccessTRAIN
#ThriveTOGETHER on #SuccessTRAIN

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 15 total

marketing
consultant
management
writing
trainer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
How to Improve Customer Experience by Reducing Friction — Jeff Toister
Advertising disclosure: This blog participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means to earn fees by linking to Amazon.com and affiliated sites. There are a lot of product returns on December 26. In the past, this was a labo

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.