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#iconohash presents #CustServ

Scroll down for the #CustServ conversation report for December 21st, 2019 EST.

iconohash

the world's conversation archive

#CustServ for December 21st, 2019EST

01
14th

coming together

When it comes to participants, we ranked 14th among 281 conversations.

14th

participating

In terms of the number of posts, we ranked 14th out of 281 conversations that took place.

44th

amplification

This conversation ranked 44th out of 281 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
11%

Amplified

There were 11 reshares, 11% of posts, during the course of the conversation.

32%

Engaged

32% of participants in this conversation engaged each other 31 times.

62%

Content

62% of participants in this conversation shared a total of 8 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for December 21st, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@KateNasser

@KateNasser

Kate Nasser
The People Skills Coach™. Author of Leading Morale. Speaker, Trainer: Leadership, Teamwork, Customer Service, Morale. http://katenasser.com/articles

@Michael_Lytle

@Michael_Lytle

Michael Lytle
Director, Customer Success | @ExtremeNetworks | #NFL #WiFi Father, Husband, Bass Fisherman, #custserv advocate

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 15 total

marketing
consultant
training
director
writer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.