Share on Instagram  
Background Image

#iconohash presents #custserv

Scroll down for the #custserv conversation report for November 24th, 2019 EST.

iconohash

the world's conversation archive

#custserv for November 24th, 2019EST

01
32nd

coming together

When it comes to participants, we ranked 32nd among 356 conversations.

32nd

participating

In terms of the number of posts, we ranked 32nd out of 356 conversations that took place.

52nd

amplification

This conversation ranked 52nd out of 356 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
20%

Amplified

There were 12 reshares, 20% of posts, during the course of the conversation.

7%

Engaged

7% of participants in this conversation engaged each other 4 times.

85%

Content

85% of participants in this conversation shared a total of 7 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for November 24th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@Talkdesk

@Talkdesk

Talkdesk
Talkdesk, the enterprise cloud contact center, helps IBM, Trivago and 1,800+ other enterprises improve customer satisfaction and agent productivity.

@drnatalie

@drnatalie

Natalie Petouhoff
Wildly passionate about Customer Service, Equality, Diversity and Inclusion; Voted 1 of 250 Top Most Influential Women, Genesys; Opinions are my own

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 11 total

management
director
writer
consultant
manager

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.