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#iconohash presents #custserv

Scroll down for the #custserv conversation report for October 8th, 2019 EST.

iconohash

the world's conversation archive

#custserv for October 8th, 2019EST

01
10th

coming together

When it comes to participants, we ranked 10th among 459 conversations.

10th

participating

In terms of the number of posts, we ranked 10th out of 459 conversations that took place.

12th

amplification

This conversation ranked 12th out of 459 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
25%

Amplified

There were 136 reshares, 25% of posts, during the course of the conversation.

37%

Engaged

37% of participants in this conversation engaged each other 196 times.

24%

Content

24% of participants in this conversation shared a total of 14 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for October 8th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@chagn0n

@chagn0n

Chris Chagnon
Cheese Connoisseur, Award Winning Designer, @cherwell Wavemaker, IT Vanguard, Thought Leader, PhD Student, UX and ITSM Innovator. http://my.pronoun.is/he

@AlHopper_

@AlHopper_

Al Hopper
#coffeehead. #CX leader. #CustServ chat Tues 9pET. Husband & Dad of 2 princesses. #Veteran tel: 2109205817

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 41 total

marketing
management
consultant
director
blogger

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.