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#iconohash presents #Custserv

Scroll down for the #Custserv conversation report for October 4th, 2019 EST.

iconohash

the world's conversation archive

#Custserv for October 4th, 2019EST

01
26th

coming together

When it comes to participants, we ranked 26th among 403 conversations.

26th

participating

In terms of the number of posts, we ranked 26th out of 403 conversations that took place.

60th

amplification

This conversation ranked 60th out of 403 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
15%

Amplified

There were 13 reshares, 15% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 2 times.

88%

Content

88% of participants in this conversation shared a total of 7 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for October 4th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #Custserv

02

the top of the list. Top influencers in the chat

IMPACT
@billquiseng

@billquiseng

Bill Quiseng
Your #1 Twitter resource to improve your #CustomerService. For more #CX insight join me at https://t.co/7xtOimM2j7 or my blog: https://t.co/Za5H46EpJP

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@RockAvenueMall

@RockAvenueMall

Rock Avenue Mall
Sharing YOUR #Business - New Products - Start-Ups - Biz Investors - Venture Capital - Marketing Tips - #Tech #SmallBusiness #Biz #ThriveTOGETHER #SuccessTRAIN

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #Custserv

insight

  the top participating professions
out of 19 total

marketing
management
writer
blogger
journalist

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Improving Customer Loyalty and Retention with Machine Learning | Import.io
With Big Data providing an unprecedented amount of customer information to businesses, the need to leverage it for business advantage is driving powerful forces in the market. This is where Machine Learning comes into play. According to Forrester Research, insights-driven businesses will experience 27% annual revenue

chat growth how is #Custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.