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#iconohash presents #custserv

Scroll down for the #custserv conversation report for September 5th, 2019 EST.

iconohash

the world's conversation archive

#custserv for September 5th, 2019EST

01
31st

coming together

When it comes to participants, we ranked 31st among 438 conversations.

31st

participating

In terms of the number of posts, we ranked 31st out of 438 conversations that took place.

35th

amplification

This conversation ranked 35th out of 438 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
25%

Amplified

There were 21 reshares, 25% of posts, during the course of the conversation.

5%

Engaged

5% of participants in this conversation engaged each other 4 times.

65%

Content

65% of participants in this conversation shared a total of 7 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for September 5th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@pfgregg

@pfgregg

Peter Gregg
Austin,TX based - customer advocate, leadership focused. Tweet about #leadership ,Customer Service (#custserv), #tech and more. Global Leader @ebay Here to help

@billquiseng

@billquiseng

Bill Quiseng
Your #1 Twitter resource to improve your #CustomerService. For more #CX insight join me at https://t.co/7xtOimM2j7 or my blog: https://t.co/Za5H46EpJP

@Sparkcentral

@Sparkcentral

Sparkcentral
Our mission: to change how customer service is delivered around the world - through Messaging

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 13 total

management
marketing
consultant
trainer
ceo

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Glance Unveils Advisory Services Program
Arlington, MA, Sept. 04, 2019 (GLOBE NEWSWIRE) -- via NEWMEDIAWIRE -- Glance Networks (www.glance.net), a leading provider of visual engagement solutions that enable organizations to deepen customer relationships and transform inbound and outbound interactions into brand-building and revenue-generation

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.