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#iconohash presents #custserv

Scroll down for the #custserv conversation report for August 22nd, 2019 EST.

iconohash

the world's conversation archive

#custserv for August 22nd, 2019EST

01
20th

coming together

When it comes to participants, we ranked 20th among 401 conversations.

20th

participating

In terms of the number of posts, we ranked 20th out of 401 conversations that took place.

11th

amplification

This conversation ranked 11th out of 401 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
42%

Amplified

There were 69 reshares, 42% of posts, during the course of the conversation.

6%

Engaged

6% of participants in this conversation engaged each other 10 times.

51%

Content

51% of participants in this conversation shared a total of 13 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for August 22nd, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@pega

@pega

Pegasystems
Pegasystems is empowering digital transformation at the world's leading companies.

@KirkDBorne

@KirkDBorne

Kirk Borne
Principal Data Scientist @BoozAllen. Global Speaker. Top Big Data Science & #AI Influencer. Astrophysicist (Views are my own) http://rocketdatascience.org/

@ShellyKramer

@ShellyKramer

Shelly Kramer
Partner+Analyst @FuturumResearch, #CEO @V3Broadsuite | Wordsmith, Geek, Global speaker on all things re: #DigitalTransformation #FutureofWork #HRTech #CIO #CMO

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 31 total

marketing
management
consultant
ceo
manager

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.