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#iconohash presents #custserv

Scroll down for the #custserv conversation report for August 17th, 2019 EST.

iconohash

the world's conversation archive

#custserv for August 17th, 2019EST

01
33rd

coming together

When it comes to participants, we ranked 33rd among 319 conversations.

33rd

participating

In terms of the number of posts, we ranked 33rd out of 319 conversations that took place.

70th

amplification

This conversation ranked 70th out of 319 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
19%

Amplified

There were 9 reshares, 19% of posts, during the course of the conversation.

6%

Engaged

6% of participants in this conversation engaged each other 3 times.

81%

Content

81% of participants in this conversation shared a total of 4 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for August 17th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@xilinx9959

@xilinx9959

Torenc Roberts
Catchy Domain Names For Sale

@billquiseng

@billquiseng

Bill Quiseng
Your #1 Twitter resource to improve your #CustomerService. For more #CX insight join me at https://t.co/7xtOimM2j7 or my blog: https://t.co/Za5H46EpJP

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 17 total

marketing
consultant
management
trainer
director

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.