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#iconohash presents #custserv

Scroll down for the #custserv conversation report for August 14th, 2019 EST.

iconohash

the world's conversation archive

#custserv for August 14th, 2019EST

01
40th

coming together

When it comes to participants, we ranked 40th among 416 conversations.

40th

participating

In terms of the number of posts, we ranked 40th out of 416 conversations that took place.

41st

amplification

This conversation ranked 41st out of 416 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
28%

Amplified

There were 32 reshares, 28% of posts, during the course of the conversation.

3%

Engaged

3% of participants in this conversation engaged each other 3 times.

79%

Content

79% of participants in this conversation shared a total of 12 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for August 14th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@toister

@toister

Jeff Toister
Author, consultant, & trainer who helps customer service teams unlock their hidden potential.

@xilinx9959

@xilinx9959

Torenc Roberts
Catchy Domain Names For Sale

@stephaniethum

@stephaniethum

Stephanie Thum, CCXP
Former federal agency #CX leader, now advising on experience management in #government and beyond. CXPA CX Expert. I dance for fun.

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 27 total

marketing
management
consultant
ceo
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.