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#iconohash presents #custserv

Scroll down for the #custserv conversation report for August 2nd, 2019 EST.

iconohash

the world's conversation archive

#custserv for August 2nd, 2019EST

01
17th

coming together

When it comes to participants, we ranked 17th among 256 conversations.

17th

participating

In terms of the number of posts, we ranked 17th out of 256 conversations that took place.

46th

amplification

This conversation ranked 46th out of 256 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
16%

Amplified

There were 7 reshares, 16% of posts, during the course of the conversation.

18%

Engaged

18% of participants in this conversation engaged each other 8 times.

61%

Content

61% of participants in this conversation shared a total of 5 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for August 2nd, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@toister

@toister

Jeff Toister
Author, consultant, & trainer who helps customer service teams unlock their hidden potential.

@drnatalie

@drnatalie

Natalie Petouhoff
Wildly passionate about Customer Service, Equality, Diversity and Inclusion; Voted 1 of 250 Top Most Influential Women, VP, Salesforce; Opinions are my own

@raehanbobby

@raehanbobby

Bobby Umar | Keynote Speaker
5x @TEDx | Inc Mag Top 100 Speaker, Heart-Leader, Networking, Personal Brand & Parenting. Author, @HuffPost Writer, TV Host, Comedy Actor, GMAT pro, Daddy

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 15 total

consultant
training
educator
writer
editor

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.