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#iconohash presents #custserv

Scroll down for the #custserv conversation report for July 3rd, 2019 EST.

iconohash

the world's conversation archive

#custserv for July 3rd, 2019EST

01
32nd

coming together

When it comes to participants, we ranked 32nd among 395 conversations.

32nd

participating

In terms of the number of posts, we ranked 32nd out of 395 conversations that took place.

42nd

amplification

This conversation ranked 42nd out of 395 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
25%

Amplified

There were 26 reshares, 25% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 2 times.

70%

Content

70% of participants in this conversation shared a total of 12 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for July 3rd, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ernanroman

@ernanroman

Ernan Roman
Ernan Roman President, ERDM Corp. Author, Voice of the Customer Marketing ernan@erdm.com, http://www.erdm.com, @ernanroman

@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 20 total

management
marketing
consultant
ceo
trainer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
100 Of The Most Customer-Centric Companies
Being customer centric becomes a cultural way of life for the company and impacts everything from employee engagement to customer experience. Customer-centric companies live and breathe their customers and are laser-focused on providing amazing experiences. Here are the habits of 100 companies.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.