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#iconohash presents #CustServ

Scroll down for the #CustServ conversation report for June 9th, 2019 EST.

iconohash

the world's conversation archive

#CustServ for June 9th, 2019EST

01
41st

coming together

When it comes to participants, we ranked 41st among 359 conversations.

41st

participating

In terms of the number of posts, we ranked 41st out of 359 conversations that took place.

72nd

amplification

This conversation ranked 72nd out of 359 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
17%

Amplified

There were 11 reshares, 17% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

81%

Content

81% of participants in this conversation shared a total of 4 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for June 9th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@Hyken

@Hyken

Shep Hyken
Shep Hyken, customer service and experience expert, keynote speaker and NYT bestselling author, helps companies deliver AMAZING customer service experiences!

@cirruschs

@cirruschs

Cirrus Complaints
Capture complaints. Improve customer satisfaction. Drive service improvement. Cirrus is a cloud-based software tool that records and tracks complaints.

@stevecoscia

@stevecoscia

steve coscia, CSP
Customer Service Expert Let's connect on Linkedin @ http://www.linkedin.com/in/coscia, and Facebook @ http://ht.ly/wy9mB

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 16 total

training
marketing
consultant
management
director

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.