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#iconohash presents #custserv

Scroll down for the #custserv conversation report for June 5th, 2019 EST.

iconohash

the world's conversation archive

#custserv for June 5th, 2019EST

01
45th

coming together

When it comes to participants, we ranked 45th among 463 conversations.

45th

participating

In terms of the number of posts, we ranked 45th out of 463 conversations that took place.

42nd

amplification

This conversation ranked 42nd out of 463 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
32%

Amplified

There were 41 reshares, 32% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 1 times.

73%

Content

73% of participants in this conversation shared a total of 18 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for June 5th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@MarshaCollier

@MarshaCollier

Marsha Collier
Over 1 million

@CallCenterICMI

@CallCenterICMI

ICMI
ICMI is the authority on #cctr excellence! We empower contact center leaders w/ innovative resources, events & training. Join us Tuesdays @ 1pm ET for #ICMIChat

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 27 total

marketing
management
ceo
training
consultant

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
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chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.