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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 26th, 2019 EST.

iconohash

the world's conversation archive

#custserv for May 26th, 2019EST

01
36th

coming together

When it comes to participants, we ranked 36th among 340 conversations.

36th

participating

In terms of the number of posts, we ranked 36th out of 340 conversations that took place.

59th

amplification

This conversation ranked 59th out of 340 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
20%

Amplified

There were 13 reshares, 20% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 1 times.

75%

Content

75% of participants in this conversation shared a total of 6 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 26th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@Hyken

@Hyken

Shep Hyken
Shep Hyken, customer service and experience expert, keynote speaker and NYT bestselling author, helps companies deliver AMAZING customer service experiences!

@MSCloud

@MSCloud

Microsoft Cloud
The official Twitter handle for the Microsoft Platform team. Follow for news, updates, and much more. #MSCloud

@VantivCareers

@VantivCareers

VantivCareers
We are now FIS. FIS™️ (NYSE: FIS) is a global leader in technology and solutions that advance the way the world pays, banks and invests.

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 19 total

consultant
marketing
writer
training
advisor

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.