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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 25th, 2019 EST.

iconohash

the world's conversation archive

#custserv for May 25th, 2019EST

01
21st

coming together

When it comes to participants, we ranked 21st among 360 conversations.

21st

participating

In terms of the number of posts, we ranked 21st out of 360 conversations that took place.

36th

amplification

This conversation ranked 36th out of 360 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
21%

Amplified

There were 19 reshares, 21% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

83%

Content

83% of participants in this conversation shared a total of 5 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 25th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@Hyken

@Hyken

Shep Hyken
Shep Hyken, customer service and experience expert, keynote speaker and NYT bestselling author, helps companies deliver AMAZING customer service experiences!

@MSCloud

@MSCloud

Microsoft Cloud
The official Twitter handle for the Microsoft Platform team. Follow for news, updates, and much more. #MSCloud

@msretail

@msretail

Microsoft Retail
The official Twitter page for Microsoft’s worldwide industry group in the retail & consumer goods sectors. #retail #RetailTech #MSRetail

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 14 total

marketing
consultant
strategy
ceo
director

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.