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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 18th, 2019 EST.

iconohash

the world's conversation archive

#custserv for May 18th, 2019EST

01
21st

coming together

When it comes to participants, we ranked 21st among 350 conversations.

21st

participating

In terms of the number of posts, we ranked 21st out of 350 conversations that took place.

53rd

amplification

This conversation ranked 53rd out of 350 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
18%

Amplified

There were 12 reshares, 18% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

78%

Content

78% of participants in this conversation shared a total of 9 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 18th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@LeslieO

@LeslieO

LeslieO
Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: web content, email, chat, social media. Mentor. Writer. Reader.

@Blandina87

@Blandina87

Blandina K Malinzi
Never Give up!

@MarjiJSherman

@MarjiJSherman

Marji J. Sherman
Christian. #SocialMedia + #IndieAuthor @ShermanSocial. Chewi's Mama. Addicted to #CubanCoffee, #AndyWarhol + thrifting. Cocktail of WY, WI, NYC + Miami []_[]

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 18 total

marketing
director
training
writer
design

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
40 Stats On Digital Transformation And Customer Experience
Digital transformation is the future of customer experience, and companies that don’t embrace changing technology could get left behind. These statistics show the impact of digital transformation and how digital solutions are a major focus for customers.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.