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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 13th, 2019 EST.

iconohash

the world's conversation archive

#custserv for May 13th, 2019EST

01
23rd

coming together

When it comes to participants, we ranked 23rd among 430 conversations.

23rd

participating

In terms of the number of posts, we ranked 23rd out of 430 conversations that took place.

16th

amplification

This conversation ranked 16th out of 430 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
42%

Amplified

There were 80 reshares, 42% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 2 times.

69%

Content

69% of participants in this conversation shared a total of 21 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 13th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@ipfconline1

@ipfconline1

ipfconline
Création de Sites Internet Formation et Conseil Informatique #ecommerce #webmaster #seo #DigitalMarketing #foad #seriousgame #AI #BigData

@wellington_liz

@wellington_liz

Elizabeth Wellington
Editorial & brand consultant for tech. Occasional travel writer for CNTraveler, Vogue. Lover of words, tea, and rescue pups.

@RockChristopher

@RockChristopher

Rock Christopher
➤Founder https://t.co/JnjKG84PN0 & #SuccessTRAIN #ThriveTOGETHER ➤#SocialMedia Brand & Community Builder➤President @NetVentures ➤#RockC enCOURAGEments #JoYTrain

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 31 total

marketing
consultant
management
writer
strategy

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Improving Customer Loyalty and Retention with Machine Learning | Import.io
With Big Data providing an unprecedented amount of customer information to businesses, the need to leverage it for business advantage is driving powerful forces in the market. This is where Machine Learning comes into play. According to Forrester Research, insights-driven businesses will experience 27% annual revenue

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.