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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 5th, 2019 EST.

iconohash

the world's conversation archive

#custserv for May 5th, 2019EST

01
42nd

coming together

When it comes to participants, we ranked 42nd among 378 conversations.

42nd

participating

In terms of the number of posts, we ranked 42nd out of 378 conversations that took place.

62nd

amplification

This conversation ranked 62nd out of 378 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
18%

Amplified

There were 13 reshares, 18% of posts, during the course of the conversation.

0%

Engaged

0% of participants in this conversation engaged each other 0 times.

80%

Content

80% of participants in this conversation shared a total of 4 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 5th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@MSCloud

@MSCloud

Microsoft Cloud
The official Twitter handle for the Microsoft Platform team. Follow for news, updates, and much more. #MSCloud

@agass603

@agass603

Anthony Gass
Customer Success @helpscout • Hopefully off exploring on my mountain bike • IG: @tony603

@ServiceRecipe

@ServiceRecipe

Tony Johnson, CCXP
Tony is a customer experience expert, international speaker, and author. Let’s work together to improve your customer service.

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 18 total

consultant
training
ceo
marketing
management

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.