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#iconohash presents #custserv

Scroll down for the #custserv conversation report for May 3rd, 2019 EST.

iconohash

the world's conversation archive

#custserv for May 3rd, 2019EST

01
18th

coming together

When it comes to participants, we ranked 18th among 426 conversations.

19th

participating

In terms of the number of posts, we ranked 19th out of 426 conversations that took place.

16th

amplification

This conversation ranked 16th out of 426 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
33%

Amplified

There were 39 reshares, 33% of posts, during the course of the conversation.

3%

Engaged

3% of participants in this conversation engaged each other 4 times.

82%

Content

82% of participants in this conversation shared a total of 21 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for May 3rd, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@blairplez

@blairplez

Blair Pleasant
unified communications & collaboration and contact center industry analyst & consultant, fan of social software. Beatles freak, mom, wine lover.

@VanDeweyBalao

@VanDeweyBalao

Van Dewey Balao
Proud husband and papa. Lifestyle blogger

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 20 total

marketing
management
ceo
blogger
writer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Using LiveChat Could Be so Beneficial!
LiveChat is a tool for online communication between a company and its customers. It easily integrates with platforms like Wordpress, Shopify, AdWords, ...

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.