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#iconohash presents #custserv

Scroll down for the #custserv conversation report for April 21st, 2019 EST.

iconohash

the world's conversation archive

#custserv for April 21st, 2019EST

01
28th

coming together

When it comes to participants, we ranked 28th among 356 conversations.

27th

participating

In terms of the number of posts, we ranked 27th out of 356 conversations that took place.

48th

amplification

This conversation ranked 48th out of 356 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
21%

Amplified

There were 15 reshares, 21% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 1 times.

74%

Content

74% of participants in this conversation shared a total of 6 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 21st, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@Hazloe3

@Hazloe3

hazlo emma #thextraordinarionly
Digital Arena #Finance #SMM #SmallBusiness #Startup

@1DavidClarke

@1DavidClarke

David Clarke
Consultant #DataProtection #Cybersecurity, Top 50 Global Expert #KingstonCognate #Dataprivacy #GDPR Linkedin Group 17502 Members http://getgdpr.at/JoinNow

@ServiceRecipe

@ServiceRecipe

Tony Johnson, CCXP

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 17 total

marketing
management
training
entrepreneur
research

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
Customer Experience Delivery - 8 Ways to Rethink It | The Brainzooming Group
If you acknowledge that you have room to improve and, more importantly, re-imagine the customer experience delivery for your brand, you might try one (or more of these strategies to perform a customer experience thought experiment. Of course, you'll need to ultimately follow that up with doing something, but all things in due time.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.