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#iconohash presents #custserv

Scroll down for the #custserv conversation report for April 15th, 2019 EST.

iconohash

the world's conversation archive

#custserv for April 15th, 2019EST

01
25th

coming together

When it comes to participants, we ranked 25th among 473 conversations.

25th

participating

In terms of the number of posts, we ranked 25th out of 473 conversations that took place.

27th

amplification

This conversation ranked 27th out of 473 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
33%

Amplified

There were 61 reshares, 33% of posts, during the course of the conversation.

3%

Engaged

3% of participants in this conversation engaged each other 6 times.

51%

Content

51% of participants in this conversation shared a total of 9 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 15th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@Gartner_inc

@Gartner_inc

Gartner
Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500.

@CallCenterICMI

@CallCenterICMI

ICMI
ICMI is the authority on #cctr excellence! We empower contact center leaders w/ innovative resources, events & training. Join us Tuesdays @ 1pm ET for #ICMIChat

@_SuccessCenter_

@_SuccessCenter_

SuccessCENTER.com
Your SuccessCENTER - Your Business, & Community Development Center - New Business, Content Marketing, Social Media Marketing Web Platform. We #ThriveTOGETHER

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 30 total

marketing
management
strategy
training
ceo

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.