Share on Instagram  
Background Image

#iconohash presents #custserv

Scroll down for the #custserv conversation report for April 12th, 2019 EST.

iconohash

the world's conversation archive

#custserv for April 12th, 2019EST

01
17th

coming together

When it comes to participants, we ranked 17th among 453 conversations.

17th

participating

In terms of the number of posts, we ranked 17th out of 453 conversations that took place.

28th

amplification

This conversation ranked 28th out of 453 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
22%

Amplified

There were 28 reshares, 22% of posts, during the course of the conversation.

2%

Engaged

2% of participants in this conversation engaged each other 2 times.

74%

Content

74% of participants in this conversation shared a total of 10 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for April 12th, 2019.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@_SuccessCenter_

@_SuccessCenter_

SuccessCENTER.com
Your SuccessCENTER - Your Business, & Community Development Center - New Business, Content Marketing, Social Media Marketing Web Platform. We #ThriveTOGETHER

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 21 total

marketing
management
consultant
entrepreneur
writer

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
13 Best Practices For Designing Customer Satisfaction Surveys (CSAT)
There are ways to go wrong in constructing and delivering a customer satisfaction survey that can keep you from an accurate picture of your customer experience. Here are 13 scientific best practices for surveying customers, battle-tested in my work as a customer experience consultant and designer.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.