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#iconohash presents #CustServ

Scroll down for the #CustServ conversation report for November 29th, 2018 EST.

iconohash

the world's conversation archive

#CustServ for November 29th, 2018EST

01
21st

coming together

When it comes to participants, we ranked 21st among 530 conversations.

21st

participating

In terms of the number of posts, we ranked 21st out of 530 conversations that took place.

39th

amplification

This conversation ranked 39th out of 530 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
22%

Amplified

There were 44 reshares, 22% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 1 times.

77%

Content

77% of participants in this conversation shared a total of 21 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for November 29th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #CustServ

02

the top of the list. Top influencers in the chat

IMPACT
@MyCustomer

@MyCustomer

MyCustomer.com
News and advice on sales, service, marketing and customer experience. The only resource covering the end-to-end customer journey.

@clearaction

@clearaction

ClearAction
#CustomerExperience & #MarketingOps maturity experts (Lynn Hunsaker, Gary Katz, Advisory team) #CX #Marketing #CustomerSuccess

@CXAccelerator

@CXAccelerator

CX Accelerator
CX Accelerator is here to serve you with the best virtual community for #CustomerExperience pros! Join a new generation of #CX and accelerate your results

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #CustServ

insight

  the top participating professions
out of 30 total

marketing
management
ceo
founder
director

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04

chat growth how is #CustServ growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.