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#iconohash presents #custserv

Scroll down for the #custserv conversation report for October 10th, 2018 EST.

iconohash

the world's conversation archive

#custserv for October 10th, 2018EST

01
20th

coming together

When it comes to participants, we ranked 20th among 572 conversations.

20th

participating

In terms of the number of posts, we ranked 20th out of 572 conversations that took place.

33rd

amplification

This conversation ranked 33rd out of 572 in terms of the amplification of ideas & content.

how we participated. Here's how participants reacted & engaged each other

Reactions
27%

Amplified

There were 79 reshares, 27% of posts, during the course of the conversation.

1%

Engaged

1% of participants in this conversation engaged each other 4 times.

67%

Content

67% of participants in this conversation shared a total of 31 unique pieces of content.

quick facts.

Here are the basic facts of the conversation for for October 10th, 2018.

0
Active
Participants
0
Posts
Total

meet the influencers the movers and shakers of #custserv

02

the top of the list. Top influencers in the chat

IMPACT
@MyCustomer

@MyCustomer

MyCustomer.com
News and advice on sales, service, marketing and customer experience. The only resource covering the end-to-end customer journey.

@SkipPrichard

@SkipPrichard

Skip Prichard
WSJ Bestselling Author The Book of Mistakes: 9 Secrets to Creating a Successful Future. http://amzn.to/2zmCV42 CEO, Speaker, Blogger. (No DM's). Tweets ≠ agree

moving the conversation.

Without these participants, this conversation could not happen.

about the participants. let's take a look at everyone who show'd up

03

top professions what are they doing when they're not in #custserv

insight

  the top participating professions
out of 30 total

marketing
consultant
management
blogger
founder

gender an estimation of what the gender break down looks like
= 1 men or women

insight

Women

Men

about the content. the best content that was shared

04
6 Principles of the Convenience Revolution
  Amazing Customer Service Whenever I hear the word “amazing,” I immediately think of my friend Shep Hyken. He probably has the work trademarked. Shep sets the bar high for customer experiences and challenges leaders everywhere to raise their game.

chat growth how is #custserv growing over time?

05

want more? are you interested in the full data analysis for this chat? Full transcript? Longer view at chat growth?

Email us today at research@iconohash.com or schedule a tour of our custom reports. We'll be happy to work with you. We can provide the raw data or custom reports on a scheduled basis. Full data analysis includes in-depth profile data, chat growth analysis, chat reach, influence reach, location profiles, and content profiles. Full reports are delivered via sharable web-based reports or beautiful PDFs, if you prefer to print and distribute.